Service & Support | BOWE SYSTEC

We keep your mailroom running

Whether automated inserting, plastic card mailing, mail sorting or integrated document processing – the long-term benefits a production solution delivers to its user are critically dependent on the quality and availability of expert service and support.

Right from the very beginnings of BOWE SYSTEC, service is something that our company has always placed great emphasis on. Our expert service engineers can be on site quickly wherever in the world our customers are located – because when things go wrong time is of the essence.

Local, but
global

With sales and service network that spans the world, made up of BOWE GROUP subsidiaries in some 20 countries and over 50 general representatives, you can be confident of receiving professional support within the shortest possible response time. The efficiency of our service is enhanced by the fact that we speak our customer’s languages and operate a well-designed system of regional warehouses around the world combined with decentralized distribution hubs that are geared to supplying spare parts within the minimum of time and underpinning the production availability and operational reliability of our systems.

Local, but
global

With sales and service network that spans the world, made up of BOWE GROUP subsidiaries in some 20 countries and over 50 general representatives, you can be confident of receiving professional support within the shortest possible response time. The efficiency of our service is enhanced by the fact that we speak our customer’s languages and operate a well-designed system of regional warehouses around the world combined with decentralized distribution hubs that are geared to supplying spare parts within the minimum of time and underpinning the production availability and operational reliability of our systems.

Local, but
global

With sales and service network that spans the world, made up of BOWE GROUP subsidiaries in some 20 countries and over 50 general representatives, you can be confident of receiving professional support within the shortest possible response time. The efficiency of our service is enhanced by the fact that we speak our customer’s languages and operate a well-designed system of regional warehouses around the world combined with decentralized distribution hubs that are geared to supplying spare parts within the minimum of time and underpinning the production availability and operational reliability of our systems.

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What we offer you are customized service packages that are tailored to your individual requirements – whether it be basic servicing including preventive maintenance or a full-service contract up to the temporary stationing of a service engineer on site. At the same time, in providing service, as in everything we do, we explore the potential for innovation. For example, we offer time and resource-saving remote support or exploit the options for our outstandingly well-trained service experts to provide digital instructions to our customers’ technical staff when carrying out repairs. This keeps your down times to a minimum and ensures that you are back in full production within the shortest possible time.

Whatever inserting, card mailing or mail sorting solution you opt for, you can be sure that BOWE SYSTEC will be by your side to provide you with strong, expert service support. Our Service & Support packages offer you sustainable investment protection and the guarantee of being able to achieve the highest productivity and value generation with your systems at all times.